Your privacy is fully protected at buji
We treat your personal information with the utmost care. This policy explains how buji collects, uses, and protects your data.
1. Introduction & Scope
buji ("we", "our", "platform") operates a safe and reliable online entertainment platform for players in Bangladesh. This privacy policy ("policy") applies to every individual ("you", "user") who uses buji's website and related services.
By accessing or registering on our platform, you agree to the terms described in this policy. We always maintain transparency in how we collect, process, and protect your personal information, and we use SSL encryption technology to keep your data secure.
If you disagree with any part of this policy, we ask that you refrain from using our services. For any questions, please contact our support team.
2. Information We Collect
A Information You Provide Directly
Information you voluntarily provide during registration and account management:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- Identity verification documents (where required)
- Financial transaction details (bKash, Nagad, Rocket, Upay, or bank information)
B Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device type
- Browser type and operating system
- Login time and date
- Page visits and navigation history
- Cookies and similar tracking data
3. Purpose of Data Use
buji uses collected information only for the legitimate purposes listed below. We never sell your data to third parties or use it for unnecessary reasons:
- To complete account registration and verification
- To process deposit and withdrawal transactions
- To provide customer support and resolve issues
- To detect and prevent security threats and fraud
- To support responsible gaming policy enforcement
- To improve and maintain platform functionality
- To meet applicable legal obligations
- To manage the age verification process (to confirm 21+)
- To ensure platform security and integrity
- To send relevant service updates and important notifications
4. Sharing Information with Third Parties
buji never sells, rents, or commercially transfers your personal information to third parties for business purposes. However, information may be shared in the limited circumstances below:
Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, Upay, and associated banking partners to process financial transactions. All these service providers maintain strict security standards.
Technology Partners
Game software providers such as Pragmatic Play, Evolution Gaming, and Spribe may access the minimum necessary session data to deliver their services.
Legal Obligations
We disclose information only when required to do so by law enforcement authorities or a court order.
5. Cookies & Tracking Technologies
Cookies and similar technologies are used to operate our platform correctly and to improve the user experience. A cookie is a small data file stored on your device.
Essential Cookies
These cookies are necessary for the platform's core functionality. Without them, login, navigation, and secure transactions are not possible. These cookies cannot be disabled.
Analytical Cookies
These cookies are used to understand usage patterns on the platform and to improve services. Users can disable these cookies through their browser settings if they wish.
Security Cookies
These cookies remain active to prevent fraud and protect accounts. They help verify the user's identity during each session.
Preference Cookies
These cookies remember your language preference, display settings, and other personal preferences so you do not have to reconfigure them each time.
6. Data Security Measures
buji has implemented the highest industry-standard technical and organizational measures to keep your information secure:
- SSL/TLS Encryption: All data transmissions are protected using 256-bit SSL encryption technology.
- Secure Server Infrastructure: Collected data is stored on secure servers where unauthorized access is strictly controlled.
- Password Hashing: User passwords are never stored in plain form — only encrypted hashes are kept.
- Two-Factor Verification: An additional identity verification option is provided for high-value transactions.
- Regular Security Audits: Our platform's security is reviewed and tested on a regular basis.
- Staff Training: All employees are trained to follow strict guidelines when handling personal data.
We acknowledge, however, that no transmission over the internet is 100% secure. Please use a strong password for your account and do not share it with anyone.
7. Data Retention Period
buji retains your personal information only for as long as necessary or required to meet legal obligations. The retention policy for different types of data is described below:
Active Account Data
All profile information, transaction history, and gaming records are retained while your account is active. Even after a request to close an account, some information may be kept for a defined period to meet legal requirements.
Transaction Records
Financial transaction data must be retained for a specified period in accordance with financial regulatory rules. These records are used for dispute resolution and fraud investigations.
Log Data
Technical logs and access records are retained for a limited time for security review purposes. This data is automatically deleted after the defined period.
Marketing Preferences
If you withdraw your consent for us to contact you, we record that preference to prevent unwanted communications in the future.
8. Your Rights & Choices
You have several important rights regarding the personal information associated with your buji account. We fully respect these rights.
Right to Access
You can request to know what information we hold about you.
Right to Correction
If there are any errors or inaccuracies in your information, you can request a correction.
Right to Deletion
You can request that your information be deleted, beyond what is required by legal obligations.
Right to Restrict Processing
You can request that the use of your information for specific purposes be restricted.
Right to Data Portability
You can request a structured, readable copy of your information.
Right to Object
You can object to certain types of data processing and ask to be removed from direct marketing.
To exercise any of the above rights, contact us at: [email protected]. We will process your request as quickly as possible.
9. Protection of Minors
buji's services are intended solely for those aged 21 and above. We do not intentionally collect or store any personal information from minors.
Age verification is mandatory at registration. If our system identifies an account belonging to a minor, that account is closed immediately and any collected information is deleted.
If you believe a minor has created an account on our platform, please notify us immediately at [email protected].
10. Policy Changes & Updates
buji reserves the right to change or revise this privacy policy from time to time as needed. Before any significant change, we will notify you through the following methods:
- A notice will be sent to your registered email address
- A notification will be displayed on the platform
- The update date will be noted on this page
If you continue using the platform after a revised policy is published, you will be considered to have agreed to the new policy. We therefore recommend checking this page regularly.
11. Dispute Resolution
If you have any concerns or complaints about how your personal information is handled, please contact us directly in the first instance. We investigate all complaints and aim to provide a resolution as quickly as possible.
If you do not receive a satisfactory resolution within 30 days of contacting us, you may file a complaint with the relevant authority under applicable law. We always approach such matters with a cooperative attitude.
Privacy Contact
Your privacy is our priority. For any questions about this policy or any requests regarding your information, please contact our support team.