❓ All Questions Answered in One Place
The most frequently asked questions about buji
From claiming bonuses to depositing funds, verification, and cricket betting — find straightforward answers to everything you want to know about buji here.
Welcome to buji! This page has been created to answer the most common questions from our players. A total of 23 questions and answers are organized below across five categories: bonus terms, account management, deposit methods, identity verification, and cricket betting. If you cannot find the answer to your question, contact our support team directly — they are always ready to help.
Bonus Terms & Conditions
The welcome bonus is added automatically the first time you deposit into your account — no separate code needed. For example: deposit ৳1,000 and get another ৳1,000 bonus, giving you ৳2,000 to start playing with. The maximum bonus is up to ৳10,000. Make sure your account is fully verified.
The wagering requirement at buji is 10x, and it is calculated on the bonus amount only — not on your deposited funds. Example: if you receive a ৳1,000 bonus, you need to wager ৳10,000 (1,000 × 10 = 10,000). Only after meeting this requirement can you withdraw winnings from the bonus.
Generally, slots games (such as Fortune Tiger, Gates of Olympus, Aviator) count in full toward the wagering requirement. Live casino games and sports betting may count at a certain ratio. The terms and conditions page attached to each bonus offer clearly states what percentage each game counts — make sure to read it carefully.
No. The welcome bonus is given only once — at the time of the first deposit. If the same person opens multiple accounts to claim the bonus, that is considered a violation of the rules and the accounts may be closed. buji verifies the identity of every account, so multiple accounts can be detected.
Yes, you can cancel an active bonus from account settings or through live chat. However, keep in mind that cancelling the bonus will also remove the bonus balance and any winnings earned from the bonus. Your original deposit balance will remain intact and can be withdrawn normally.
Verification & Documents
Identity verification (KYC) ensures the security of your account and prevents fraud. It also confirms through age verification that only those aged 21 or above are using the platform. Withdrawals cannot be completed without verification.
Generally, a scan or clear photo of a National ID (NID), passport, or driving licence is accepted. A recent statement or screenshot proving ownership of a bank or mobile wallet account may also be requested. Make sure the document is clear, undamaged, and not expired.
Yes. buji uses SSL encryption to keep all information secure. Your documents are used solely for identity verification purposes and are not shared with any third party. Read our privacy policy for more details.
If a document is rejected, the support team usually sends an email explaining the reason. If the image is blurry, the document is damaged, or the information is unclear, take a new clear photo and resubmit. If the issue persists, contact us via live chat or by email at [email protected].
Yes, this is very important. The name used on your buji account must exactly match the name on your bKash/Nagad/Rocket wallet or bank account. If the names do not match, your withdrawal may be held up and additional documents may be requested.
Member Account
To register at buji, go to the login page on the site and fill in the form to create a new account. Enter your name, mobile number or email, and a strong password. Your account will be activated once you complete the confirmation step.
Click the "Forgot password" option on the login page. Enter your registered mobile number or email address and a verification code will be sent to you. Use the code to set a new password. If you have trouble with this process, contact the support team directly.
No. Under buji's rules, only one account per person is allowed. If multiple accounts are detected, all of them may be closed and their balances may be forfeited. This rule is strictly enforced to maintain a fair playing environment.
A strong password should have at least 8 characters and include a mix of uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), and special characters (!@#$% etc.). Avoid easily guessable passwords such as "123456" or your birth year.
Making a Deposit
The minimum deposit amount at buji for all methods is ৳100. This applies equally to bKash, Nagad, Rocket, Upay, and bank transfer. You can start with a relatively small amount and play within your budget.
Log in to your buji account, go to the "Deposit" section, and select Nagad. From your Nagad app, send money to the Nagad number shown. Paste the transaction ID into the box and submit. The balance usually appears within a few minutes.
Select bKash on the deposit page. From your bKash app, send money to the number shown on the site and copy the transaction number (TrxID). Enter it in the deposit form and submit. Note: you will only receive the bonus if this is your first deposit.
First, wait a moment — network delays can take 5-10 minutes. If it still does not appear, contact us via live chat or email [email protected] with the transaction ID and amount. Attaching a screenshot will help resolve the issue faster.
buji supports Bangladesh's most popular payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks). The minimum deposit for each method is ৳100.
Cricket Betting
If a match is abandoned due to rain, poor light, or another reason without a result being determined, most bets placed on that match are voided and the stake is returned. However, certain in-play bets that were settled before the scheduled overs were completed may be settled differently.
Match winner (which team will win), toss winner, total runs (how many runs in a given number of overs), top run scorer, method of first wicket, and innings score range — these are the most played markets. For example, in a Bangladesh vs India T20 match, the total sixes market also attracts a lot of bets.
Yes. buji offers betting on the Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC tournaments, and various other international cricket series. The list of available matches can be found in the sports section.
Yes, accumulator or multi-selection bets are available. In this type of bet, if all selections are correct, all the odds are multiplied together and the reward increases significantly. However, if any single selection is wrong, the entire bet is lost. So think carefully before placing an accumulator bet.
Decimal odds are straightforward — multiply the odds figure by your stake amount to get the total return. Example: with odds of 2.50 and a stake of ৳100, you will receive ৳250 if you win (including the original ৳100). Any odds above 1.00 mean a profit. The higher the odds, the lower the chance of winning but the larger the reward.
Still have questions? We are here to help
If the answers above have not resolved your issue, our support team is available seven days a week, twenty-four hours a day.
Live Chat: 24/7 support in Bengali and English
Email: [email protected]